Enterprise-Grade Security

Your Data Security is
Our Foundation

We implement industry-leading security measures to protect your restaurant's reputation data. Built with enterprise-grade security from the ground up.

SOC2
SOC 2 Type II
Certified
GDPR
GDPR
Compliant
CCPA
CCPA
Compliant
256
AES-256
Encryption

Comprehensive Security Architecture

Multi-layered security controls designed to protect your data at every level

Data Encryption

All data is encrypted both in transit and at rest using industry-standard protocols.

  • TLS 1.3 for data in transit
  • AES-256 for data at rest
  • Automated key rotation

Access Control

Granular access controls ensure only authorized users can access your data.

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • SSO integration (SAML, OAuth)

Infrastructure Security

Enterprise-grade cloud infrastructure with multiple layers of protection.

  • AWS/GCP with SOC 2 certification
  • DDoS protection
  • WAF & intrusion detection

Application Security

Secure development practices embedded throughout our software lifecycle.

  • Secure SDLC practices
  • Regular code reviews
  • Dependency scanning

Monitoring & Response

24/7 security monitoring with rapid incident response capabilities.

  • Real-time threat detection
  • Incident response plan
  • 72-hour breach notification

Compliance & Audits

Regular audits and certifications ensure ongoing compliance with standards.

  • Annual SOC 2 Type II audits
  • Penetration testing
  • Vulnerability assessments
GDPR

GDPR Compliance

European Data Protection

We fully comply with the EU General Data Protection Regulation to protect the privacy rights of individuals in the European Economic Area.

Your GDPR Rights

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Delete your personal data
  • Right to Portability: Export your data

Data Processing Agreement (DPA) available upon request for enterprise customers.

CCPA

CCPA Compliance

California Consumer Privacy

We comply with the California Consumer Privacy Act to protect the privacy rights of California residents.

Your CCPA Rights

  • Right to Know: What data we collect and why
  • Right to Delete: Request deletion of your data
  • Right to Opt-Out: We do not sell personal data
  • Non-Discrimination: Equal service for all users

Contact privacy@zatisfied.com to exercise your rights. Response within 45 days.

Enterprise Security Features

Advanced security controls for enterprise customers

SSO Integration

SAML 2.0 and OAuth 2.0 single sign-on support

Audit Logs

Comprehensive activity logging and monitoring

IP Whitelisting

Restrict access to approved IP addresses

Session Controls

Custom session timeouts and management

99.9% Uptime SLA

We're committed to keeping your business running smoothly

99.9%
Uptime Guarantee
24/7
Monitoring
<1hr
Response Time

Security Resources

Additional documentation and support

Security Questions?

Our security team is here to help with any questions or concerns.