For Elevated Experiences

Reputation Refined.

Your guests expect perfection. Your review responses should reflect the same attention to detail. Zatisfied crafts elegant, thoughtful responses worthy of your establishment.

Michelin-worthy responses
White-glove service
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Le Jardin Parisien
Fine Dining - New York
TripAdvisor
OpenTable
Google
JC
James C.
TripAdvisor TripAdvisor

"An extraordinary evening. The sommelier's pairing with the tasting menu was impeccable. Every course was a revelation."

AI Crafted
2 min ago
Exceptional
Eloquent Response Ready

"Dear Guest, we are deeply honored by your gracious words. It brings us immense joy to know that Chef Laurent's tasting menu..."

4.9
Rating
100%
Responded
2h
Avg Time
+18%
This Month
Rating Growth vs. last month
Synced:
TripAdvisor
OpenTable
Yelp
+3
High-Value Guest Recovery

$1,200 Average Guest Value

A single dissatisfied fine dining guest represents over $1,200 in potential lifetime value. Our AI crafts recovery responses that bring them back.

Generic Response 8% return rate

"We apologize for any inconvenience."

+64 pts recovery
Zatisfied AI Response 72% return rate

"We are deeply sorry your tasting menu experience fell short, Mr. Harrison. Executive Chef Laurent would be honored to personally welcome you back..."

VIP Guest Recovery Command Center
Synced 2s ago
Pro
Mastro's

Mastro's Steakhouse

Fine Dining

Beverly Hills • Est. 1999 • $$$$

November 2024
4.8
VIP Guest Recovery Rate Q4 2024
72%
+18% vs last quarter
47 Recovered
18 Pending
47 of 65
Revenue Saved
$56.4K
This quarter
Avg LTV
$1,200
Per guest
Referrals
+23
New guests
Recent Recovery Activity Last 7 days

William H. - 2-star → Returned

Wine service issue resolved • $890 tab

Recovered

Margaret S. - 3-star → Pending

Reservation timing • Chef invite sent

In Progress
Brand Voice Intelligence Engine
AI Analyzing
The Capital Grille

The Capital Grille

Premium

Chicago • Darden Restaurants • $$$$

Q4 2024
156 Responses
Overall Brand Elegance Score
+4% this month
97
out of 100 points
Sommelier Language
96%
Formality Match
94%
AI-Generated Response Sample
"Dear Mr. Wellington, we are deeply honored by your kind words regarding your recent anniversary celebration with us. Executive Chef Marcus would be delighted to welcome you back, and we've noted your appreciation for our aged ribeye..."
Guest Name Used
Chef Referenced
Menu Item Noted
Elevated Language

Responses Worthy of Your Standards

Generic AI won't cut it for fine dining. Our AI is trained on upscale hospitality language - eloquent, warm, and appropriately formal.

97%
Eloquence score
Zero
Casual slang detected
100%
Guest name usage
Chef
Referenced when apt
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The Fine Dining Standard

Every Word Matters

At your level, a generic response isn't just lazy - it's damaging. Your guests deserve the same care in responses as at their table.

Elevated Language

Our AI understands the nuances of fine dining. Responses are articulate, warm, and appropriately formal.

Eloquent Refined

Personal Touch

Reference specific dishes, occasions, and staff members. Every response feels genuinely personal.

Memorable Bespoke

Brand Protection

Handle delicate situations with grace. Transform potential PR issues into recovery opportunities.

Diplomatic Graceful
White-Glove Features

Curated for
Excellence

Every feature designed for the discerning restaurateur.

Literary Quality

Responses that read like a personal letter from the owner. Eloquent, sincere, and memorable. Each word chosen with care.

Sommelier Intelligence

Understands wine references, tasting notes, and culinary terminology to respond appropriately.

Special Occasion Memory

Remember anniversaries, birthdays, and special requests to personalize future interactions.

Crisis Elegance

Handle negative feedback with diplomacy. Turn critics into advocates through thoughtful, graceful recovery responses.

Trusted by Michelin-starred restaurants

Elevate Your
Reputation

Join the finest establishments in the world using Zatisfied to maintain impeccable online reputations.

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