Trusted by 10,000+ Restaurant Locations Worldwide

Success Stories from
Industry Leaders

Discover how the world's leading restaurant brands transformed their reputation management and achieved measurable results with Zatisfied.

+0.8
Avg Rating Increase
85%
Time Saved
340%
More Responses
10,000+
Locations Managed
Featured Success Story

Shake Shack Increases
Response Rate by 340%

With 450+ locations worldwide, Shake Shack needed a scalable solution to manage customer feedback across every platform. Zatisfied's AI-powered automation transformed their reputation management—and their results speak for themselves.

340%
More Responses
4.7
Avg Rating
2hrs
Avg Reply Time
"

Zatisfied has completely transformed how we engage with our guests. The AI responses are incredibly on-brand, and we've seen a measurable impact on customer satisfaction scores across all 450+ locations.

Sarah Chen
VP of Guest Experience, Shake Shack

Shake Shack

Enterprise Partnership

Shake Shack
Active Locations
450+
Monthly Reviews
12,400+
AI Response Rate
98%
Hours Saved/Month
1,200+
Customer Testimonials

What Our Customers
Are Saying

Don't just take our word for it. Hear from restaurant leaders who've transformed their reputation management with Zatisfied.

"
Chipotle

Chipotle

3,300+ Locations

"Managing reviews across thousands of locations was overwhelming. Zatisfied's centralized dashboard and AI responses have made it manageable and actually enjoyable. Our managers can focus on what they do best."

Google Yelp DoorDash
Marcus Williams
Director of Digital
"
Bartaco

Bartaco

25+ Locations

"As a growing regional brand, we needed an affordable solution that could scale with us. Zatisfied gave us enterprise-level features at a price point that made sense. Our rating went from 4.1 to 4.5 in 4 months."

Google Yelp
Jessica Rivera
Marketing Director
"
CAVA

CAVA

280+ Locations

"As we rapidly expanded, maintaining consistent guest experience was critical. Zatisfied helped us scale our reputation management without adding headcount. The ROI has been incredible."

Google Facebook Yelp
James Thompson
Chief Marketing Officer
"
Mendocino Farms

Mendocino Farms

60+ Locations

"We were skeptical about AI handling our responses, but Zatisfied nailed our brand voice from day one. The personalization is incredible—guests think they're getting a response from our actual team."

Yelp Google
Amanda Martinez
Guest Relations Manager
"
First Watch

First Watch

500+ Locations

"The sentiment analysis has been eye-opening. We can now spot trends before they become problems and proactively address issues across all our breakfast locations."

TripAdvisor Google
Lisa Kim
VP Operations
"
Dig

Dig

30+ Locations

"For a farm-to-table concept like ours, authenticity is everything. Zatisfied's AI learned our values and responds to reviews in a way that reflects our commitment to sustainability and community."

Google Instagram
Rachel Chang
Brand Manager
Join 10,000+ Restaurant Locations

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Reputation Management?

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