Monitor competitor ratings, review trends, and customer sentiment in real-time. Get instant alerts when they gain or lose ground so you can act fast.
Chopt got 3 bad reviews about "wait times" - promote your speed!
You passed CAVA in total reviews and now lead in your area!
Know what your competitors are doing before it impacts your business.
Track competitor ratings across Google, Yelp, TripAdvisor, and more. See changes over time.
Get notified when competitors gain or lose significant ratings or receive notable reviews.
See how you stack up against competitors with detailed comparison reports and trends.
Understand what customers love and hate about your competitors with AI-powered analysis.
Identify patterns in competitor reviews to spot opportunities and threats early.
Track competitors near each of your locations for hyper-local competitive intelligence.
Our AI analyzes thousands of competitor reviews to find their weaknesses and your opportunities. Here's what you'll discover.
Our AI scans every competitor review and automatically identifies recurring complaints. When customers say "slow service" or "cold food" about your competition, you'll know instantly.
Customers complain about portion sizes not matching the $15+ price point.
Peak hour waits of 15-20 minutes frustrating lunch rush customers.
1-star review on Google mentions "food poisoning" - potential PR crisis
Chopt dropped to 4.3 stars - you now lead by 0.4!
Congrats! You're now #1 in "Healthy Fast Casual" category
Get instant alerts when competitors face PR crises, rating drops, or negative review spikes. Strike while the iron is hot and capture their unhappy customers.
Track your position across every platform and category. Understand exactly where you win and where you need to improve to completely dominate your local market.
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Competitor Tracking included in Pro plan ($59/location/month)